About chalet - NERO, Almaty
NERO is a high-altitude chalet located among the majestic mountains of the Trans-Ili Alatau, next to the ski lifts of the mountain resort of Shymkent.
Picturesque landscapes, clean mountain air and an atmosphere of solitude create excellent conditions for relaxation away from the hustle and bustle of the city.
The chalet is ideal for a holiday with family, friends or a small company.
The space is designed for a comfortable stay and a pleasant pastime: cozy bedrooms with access to the terrace, a spacious living room, a swimming pool with sauna and mountain views, as well as a barbecue area for warm evenings with loved ones.
NERO is a place where comfort, nature and privacy are harmoniously combined.
Here you can recuperate, enjoy the silence of the mountains, spend an unforgettable weekend or celebrate a special event in a cozy atmosphere.
Terms of stay
Welcome to NERO!
We strive to make your stay as comfortable and enjoyable as possible.
Before booking, we recommend that you familiarize yourself with the basic conditions of stay and the rules of our chalet.
| Check-in | 15:00 |
| Check-out | 12:00 |
| Booking cancellation |
The cancellation and modification conditions depend on the selected fare. Information about the terms of the free cancellation, possible deductions and refunds is indicated in the terms of the tariff when making a reservation. |
Cancellation policy
Booking of the NERO chalet is carried out on the dates chosen by the guest, subject to availability.
The cost of accommodation, payment terms and cancellation conditions are determined by the selected tariff.
Before confirming your reservation, we recommend that you carefully read the terms of the selected fare.
If you need to change the dates of your stay or cancel your reservation, please contact the chalet administration in advance.